A nameserver is a server that each hosting company uses to enable its customers to create an online presence using their own unique domain names. As part of the domain name system (DNS), nameservers are critical to ensuring the proper function of hosting and email services such that it essentially allows your domain name (and its associated services) to be found on the Web by anyone in the world. Nameservers are unique to each hosting company and domain name registrars, so it's important that you are aware of your provider's primary and secondary nameservers.
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If you are a new hosting customer with a NEW domain name that WE registered, then you do not need to change nameservers as the domain already uses the proper settings. Only customers that have an existing domain name hosted elsewhere should read below. |
In order to use our services, you should use our nameservers. Please log in to ControlPanel and click Domain Name, and then click EditDNS next to the appropriate domain name.
In the Domain Summary page, you will see the nameservers that should be used.
Please contact your current nameserver or hosting provider and ask them to switch your nameservers accordingly. Note that most providers provide control panel access to update nameservers so you may be able to do it yourself.
NOTE: Nameserver changes typically take 1-3 days to update properly.
For more information on domain name transfers, please click here.
