Finding Your SAM & Domain


On some e-mail clients or mobile devices, you may be required to substitute the User name (in the form of you@yourdomain.com) with the SAM account name.  SAM is typically similar to the User name with the exception of the former's use of the underscore "_" instead of the "@" symbol.  In addition, it is important to note that there is a 20 character limit on the SAM name.

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If the user name is 20 characters or less, then simply replace @ symbol.  For example:

User name: john@mywork.com (15 characters including "@" and ".")

SAM name: john_mywork.com (15 characters including "_" and ".")

 

If the user name is greater than 20 characters, then replace it with @ symbol and truncate it.  For example:

User name: johndoe@learninghosting.com (27 characters including "@" and ".")

SAM name: johndoe_learninghost (20 characters including "_" and ".")

 

If the 20th character happens to be ".", then replace it with "_".  For example:

User name:joedoe@myworkdomain.net (23 characters and the 20th character is ".")

SAM name: joedoe_myworkdomain_ (20 characters whereby the "." is replaced by "_")

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Fortunately, the Domain is much simpler and common to all Exchange 2007 users.  It is "UC" - capitalized.

 

To confirm your SAM name, log in to your Outlook Web Access (OWA):

1

Log in to OWA at https://webmail.exchangecentral.net

2

Click Options in the upper-right corner.

3

Click Change Password in the left menu section.

4

You should now see the SAM account name,

as well as the Domain.