On some e-mail clients or mobile devices, you may be required to substitute the User name (in the form of you@yourdomain.com) with the SAM account name. SAM is typically similar to the User name with the exception of the former's use of the underscore "_" instead of the "@" symbol. In addition, it is important to note that there is a 20 character limit on the SAM name.
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If the user name is 20 characters or less, then simply replace @ symbol. For example:
User name: john@mywork.com (15 characters including "@" and ".")
SAM name: john_mywork.com (15 characters including "_" and ".")
If the user name is greater than 20 characters, then replace it with @ symbol and truncate it. For example:
User name: johndoe@learninghosting.com (27 characters including "@" and ".")
SAM name: johndoe_learninghost (20 characters including "_" and ".")
If the 20th character happens to be ".", then replace it with "_". For example:
User name:joedoe@myworkdomain.net (23 characters and the 20th character is ".")
SAM name: joedoe_myworkdomain_ (20 characters whereby the "." is replaced by "_")
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Fortunately, the Domain is much simpler and common to all Exchange 2007 users. It is "UC" - capitalized.
To confirm your SAM name, log in to your Outlook Web Access (OWA):
1 |
Log in to OWA at https://webmail.exchangecentral.net |
2 |
Click Options in the upper-right corner. |
3 |
Click Change Password in the left menu section. |
4 |
You should now see the SAM account name, as well as the Domain. |